In response to the coronavirus pandemic, we in the Glo Malabanan Service prioritize our customer and employees’ health.
As all of us know, President Rodrigo Duterte has announced that work in the public and private sectors would be limited to a work-from-home set up with the enhanced community quarantine in place in the entire Luzon region. By Inquirer, Krissy Aguilar, 2020.
But in the case of plumbers they may continue normal operations. To anyone who has ever had a toilet back up or a pipe burst, the government’s policy comes as no surprise.
But just because plumbers are used to working in sometimes stenchy conditions this does not mean working during a viral outbreak will be business as usual, and as a customer seeking for help specially when it comes to plumber issues there is uneasiness that letting someone enter your house may not safe. That is why the Glo Malabanan owners and supervisors must quickly adjust their health and safety practices to keep employees, customers and themselves safe on the job.
Glo Malabanan Safety Measure on How to Avoid the Spread of Virus
For the safety off everyone, the Glo Malabanan makes sure that safety comes first to their employees and customers:
1. Prevention is better than cure.
It is better to stop something bad from happening than it is to deal with it after it has happened, before going to the customer site, the company makes sure that both sides are informed, if someone may have symptoms or queries.
This is also a way to strengthen trust with customers, we may also use the information to call and to communicate the health and safety measures of our company.
2. Safety is priority, Keep your distance.
Stay at least 6 feet away from coworkers and customers. This is especially important if our employees are engaging work in the homes of elderly or other at-risk populations.
In some instances, some of the customers like to watch our work (or hover, as some do), that it’s perfectly acceptable to ask them to maintain a safe distance. Assure them it’s simply a precaution to make sure everyone involved stays healthy.
When it’s time for the customer to pay for our service, we send them an online invoice by email. If they don’t have touch-less payment options in place, we consider having the customer read their credit card number, so they don’t have to pass the card back and forth.
3. Hygiene Practice
In plumbing, dirty hands and tools come with the territory. But now is the time to ramp up your washing frequency. As for the workers of Glo Malabanan, we especially oriented them in simple ways and habits to avoid the virus.
Hands – The World Health Organization even recommends washing often for at least 20 seconds with soap and water, especially after sneezing, coughing, blowing your nose or returning from a public space. If you’re unable to wash your hands right away, use hand sanitizer containing at least 60% alcohol. Though it may be difficult to resist, avoid touching face between hand washes.
Tools – Before and after using tools, wash hands with soap and water or hand sanitizer. Try to avoid sharing tools with co-workers if possible. At the end of the day, clean the tools with a mild soap and water to remove dirt and grease before disinfecting with a diluted bleach solution.
At Glo Malabanan we put first the safety of the employees and customers, though we are in the new normal. Our siphoning, plumbing or even emergency services are on-going to give our customers a good quality service.
Having plumbing problems this pandemic? Contact us! We will handle it carefully and systematically.